![]() ![]() In the same manner - HP Smart (from the Microsoft Store) appeared to work without a hassle - but I only tested it after the regular drivers successfully installed so I'm not sure whether it's using its own drivers or not. Scanner installation failed even when the printer drivers installed successfully. On my 1st three attempts apparently it gave up after trying those for about 5 minutes - and on the 4th attempt somehow it succeeded. It seems that something in the network code here isn't playing nicely with Windows 10 1903, is failing repeatedly, and then sleeping for ~1sec before trying again. This goes on and on and on - and each 'cycle' of these (two cycles pasted, but there are dozens) takes one second (as is evident from the timestamps - 0, 22:29:30, and then 0, 22:29:31, etc. Whether it was coincidental or not - I'm not sure. Interestingly, very shortly after I added these - the installation process continued (after previously failing 3 times in a row). I added the loggung directives after noticing that the HP installer was repeatedly trying to query this key to no avail. I did manage to finally get it to work at the 4th attempt - and only after I added HP logging directives to the registry (HKEY_CURRENT_USER\Software\HP\NG\Logging). So this is definitely not a case of remnants of a messy installation or something of the sort. ![]() I downloaded the latest drivers for the HP OfficeJet 8620 about an hour ago from the HP website. This is a brand new install of Windows 10 1903, 100% clean - never had any form of printer drivers on it beforehand. I'd like to add that I'm seeing the exact same behavior that PSUHammer is reporting on a very similar printer - an HP OfficeJet 8620. Reset printer network settings to default.Clean install of drivers (uninstall, reboot, reinstall).Why does this driver not want to install all of a sudden? I printed the "Wireless Network Test" page from the printer LCD and all network checks passed. The printer has a solid blue connection light on the LCD panel and the IP address and gateway info are all accurate. But, the driver install fails saying "Unsuccessful Network Installation" I get to a screen where it scans the wireless network for the printer and finds it. So, it downloads latest driver and starts to install. ![]() SO, I fire up the HP Print and Scan doctor app (5.2.1) and it is showing that the printer is "not installed" which is weird. Well, the 8610 is showing up in device manager and I can even print to it. All of a sudden, I had issues trying to scan as the Microsoft Scan app says I have no scanner installed. I just started having this issue which MAY correspond with updating windows 10 to 1903 although I can not confirm it is related. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Normally it is fairly simple to find the reason - I am an expert on Clean Boot - but this time I can't find a way out. Unfortunately this is not the first time an update has caused problems with my machine which is a fairly standard HP laptop. In Microsoft Store all the programs are greyed out because my machine is not good enough to run them - even though they were installed and running before the update !Ĭome on, guys. Success, in that Windows runs failure because now I have winver 1511 and my "PC settings aren’t supported yet" ! I always find it encouraging when a fix makes matters worse. After a few attempts to restart Win10 I was getting nowhere so, secure in the knowledge I had full back-ups of all my important files, I launched the nuclear option and did a re-install of Windows. Unfortunately for me it is a bit too late ! After an overnight, auto update of Windows 10 some days ago, I was greeted with a BSOD and the error message "Critical Path Died". I'm in almost the same boat I'll explain by copying my post to another forum. ![]()
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